Support

Biscuit is a very simple animal. If something is not working, this page probably has the answer — and if it does not, write to us.

Getting started

The four circles at the bottom of the screen are his needs: food, joy, sleep and hygiene. Each circle also works as a button.

• Feed — tap the drumstick. The pantry opens; tap a snack to feed him.
• Play — tap the heart to open the three mini-games, or just pet him.
• Coffee — tap the moon when he is sleepy. Costs 5 paws.
• Shower — tap the shower head. Costs 5 paws, and he does a little dance.

Frequent questions

He refuses to eat, drink or shower — nothing happens when I tap

That is a refusal, not a bug. The app never shows error messages: a refused tap makes the circle wiggle. The usual reason is not enough paws, or the need is already full. Paws are earned by playing the mini-games and by a daily reward of 20 paws on the first launch of each day.

He looks scruffy and hungry when I come back

He keeps living while the app is closed, so his needs drop over time. Nothing is lost and he cannot die. A shower, a snack and a game bring him back.

Why can't I start a mini-game?

A game cannot start when his Sleep is below 30%. Give him coffee first, or let him nap — Sleep recovers on its own at night.

I don't get reminders

Reminders are optional and local. Check iOS Settings → Notifications → Biscuit Pet and make sure they are allowed. Reminders are scheduled only after you leave the app.

Can I rename him or start over?

Not in version 1.0 — his name is Biscuit and there is one pet. A fresh start is possible by deleting and reinstalling the app; the save is stored on the device, so it goes away with the app.

Does it work offline?

Yes, everything works without a connection. Being online is only needed for occasional small updates.

Is my data uploaded anywhere?

No. Your pet lives on your device. See the privacy policy for the details.

I found a bug or have an idea

Please write to daniilrozh95@gmail.com and describe what you did right before it happened. Screenshots help a lot. Ideas are welcome; we read everything even when we cannot build everything.

Version

Biscuit Pet 1.0 — iPhone and iPad, iOS 17 or later. Made by one developer with a soft spot for fennec foxes.